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DEFINE (D) – WHAT IS DONE IN THIS STEP?
In the Define step of DMAIC, the focus lies on clearly articulating the problem or opportunity for improvement, aligning objectives with organizational goals, and establishing measurable criteria for success.
The Define DMAIC Step sets the foundation for the subsequent steps by providing a clear understanding of the problem, its scope, and the desired outcomes, facilitating targeted efforts towards process optimization and waste reduction.
MAIN TAKEAWAY:
DETERMINE THE PROBLEM STATEMENT
MAIN BENEFITS
Project Planning: It helps in clearly defining the problem or project goals, ensuring that everyone involved understands the purpose and scope of the project.
Focus on Customer Needs: By emphasizing understanding of customer requirements and expectations, it ensures that project outcomes are aligned with customer needs, leading to increased customer satisfaction.
Scope Clarification: It helps in defining the boundaries and scope of the project, preventing scope creep and ensuring that resources are focused on the most critical areas.
See Below for Problem Statement Tools
for assisting in the DEFINE (D) Step
DMAIC FRAMEWORK OVERVIEW
