INDUSTRIAL ENGINEERING

    Let’s Talk Process Maps: Deciphering Symbols for Smooth Operations

    Let’s Talk Process Map Symbols: Deciphering Symbols for Smooth Operations

    Hey there! So, you’ve stumbled upon the world of process maps, huh? Don’t worry if it seems a bit overwhelming at first glance.

    Today, we’re going to break it down in plain, conversational terms – think of it as your guide to understanding the secret language of process map symbols.

    Okay, picture this: you’ve got a big task ahead, whether it’s handling orders, managing projects, or even just making a killer sandwich. Now, imagine each step of that task as a little block on a map. That’s where our journey begins.

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    Process Map

    RECTANGLE

    Often the starting point in a process map, the rectangle symbolizes a process step or activity. It’s where the action happens, such as “Receive Order” or “Review Document.”

    DIAMOND

    This symbol represents a decision point in the process. It’s where choices are made, branching the flow of the process based on conditions. For instance, “Is the product defective?” could lead to two paths: “Yes” and “No.”

    OVAL

    An oval signifies the start or end of a process. It marks where the journey begins or concludes, such as “Start” or “End.”

    CIRCLE

    A circle denotes a connection to another part of the process map, often used when a process spans multiple pages or sections.

    TRIANGLE

    A triangle symbolizes storage of information, like a database or data repository. For instance, “Customer Database” might be represented by a triangle.

    ARROW

    Arrows indicate the flow of the process from one step to another. They connect symbols to show the sequential order of activities.

    PARALLEL LINES

    When you see parallel lines, it indicates a document or report associated with a process. For instance, “Generate Report” might be represented by parallel lines.

    Conclusion:
    Understanding these symbols empowers teams to create, interpret, and improve process maps effectively. By visually depicting workflows and clarifying responsibilities, process maps become invaluable assets in driving efficiency, identifying bottlenecks, and fostering continuous improvement.

    AUTHOR

    Marcus Rosati

    B.S. Industrial Engineering – Purdue University
    B.S. Industrial Management – Purdue University

    Lead Industrial Engineer for Process Improvement Projects

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